Eighty-three per cent of Australian consumers are loyal to their preferred retailers, with 18 per cent reporting increased loyalty program usage over the past year. Almost all (95 per cent) Australian consumers are members of one or more loyalty programs.
Check out our marketing feature on why loyalty programs are a must-have for retailers in today’s economic climate.
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The consolidation of the Inspired Home Show 2024 into three days and two halls seems to have been a success, with the fair attracting 1,648 exhibitors from 38 and nearly 30,000 buyers from over 120 countries.
With many of the large brands returning to this year’s show, don’t miss our Inspired Home Show review.
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French Global Innovation Award (gia) winner for 2024—Maison Empereur—offers customers a fascinating, heartfelt journey through a museum-like space that preserves the country’s history while shining a light on myriad artisans and esteemed manufacturers.
Find out more about the store’s incredible journey in our retail feature.
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Welcoming around 35,000 buyers, the Hong Kong Gifts & Premium Fair focused on promoting Chinese culture overseas featuring rich cultural and creative content, with the participation of numerous cultural and creative communities from Mainland China.
Read more in our Gifts and Premium wrap-up.
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Businesses are successfully using artificial intelligence (AI) to power more personalised interactions with their customers, but face challenges around transparency and lack of customer data.
Check out our technology feature sharing more AI facts and figures.
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This winter issue also focuses on bath & body and stationery, cards and wrapping trends and of course there are plenty of products to take you from autumn into winter.